Now live in Kenya

Stop losing clients to unanswered messages

Hair Salons
Spas
Barbershops

Janasi is your digital front desk on WhatsApp — replying instantly, booking appointments, and following up with clients, 24 hours a day. It doesn't replace your staff. It just makes sure no message, booking, or client is ever missed.

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★★★★★
Trusted by salons, spas and barbers across Nairobi
💅
Hair & Beauty Salons Braids, relaxers, treatments, blowouts & more
✂️
Barbershops Fades, lineups, shaves & beard grooming

Every unanswered message
is a client walking away

You didn't get into this business to chase down messages between clients. But most shops are losing bookings this way, every single day.

✕

Missed WhatsApp enquiries

You're mid-appointment. The message sits unread. The client books elsewhere.

✕

Staff pulled off the floor

Every buzzing phone is a stylist stepping away from the client in the chair.

✕

Replies after hours

By the time you get to it at 9pm, the client has already booked with someone else.

✕

The same questions, daily

"What are your hours?" "Do you do braids?" Answered a hundred times a week.

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Slow replies, lost trust

Clients expect speed. A slow reply reads as "this shop doesn't have it together."

✕

Juggling a busy schedule

Walk-ins, bookings, reschedules and reminders — all landing on one overworked person.

Janasi doesn't replace your receptionist or your team. It handles the online conversations — replying, booking, reminding, following up — so the people in your shop can stay focused on the people in your chairs.

Set up in 10 minutes.
Never miss a client again.

No tech skills required. If you can use WhatsApp, you can run Janasi.

01
🏪

Set up your shop

Add your services, pricing, and team. Takes about 10 minutes — our wizard walks you through it step by step.

02
💬

Janasi picks up every message

Instant replies, bookings, and answers — in plain English or Swahili, any time of day. Nothing sits unread.

03
📊

Your team stays with clients

Only the conversations that need a human land on your dashboard. Everything else is already handled.

Built for any type
of hustle

Whether you're running a beauty salon, a spa or a barbershop, Janasi speaks your language.

💇‍♀️

Hair & Beauty Salons and spas

Manage complex bookings across multiple stylists, handle multi-service appointments, and upsell treatments automatically.

  • Multi-service bookings (e.g. braids + treatment)
  • Stylist skill matching — right person, right job
  • M-Pesa STK push payments at booking
  • WhatsApp reminders before appointments
  • Customer feedback collection
💈

Spas

Fast walk-in tracking, staff assignments, and a daily schedule view so your team always knows who's next in the chair.

  • Quick walk-in booking from dashboard
  • Today's schedule — staff as columns
  • WhatsApp booking for regulars
  • Cancel & reschedule via chat
  • No-show tracking and rebooking prompts

Every conversation covered.
Every client remembered.

This is what "never missing a client" actually looks like, day to day.

💬

WhatsApp Bookings

Customers book by chatting naturally. The AI understands service requests, dates, and stylist preferences.

📅

Visual Schedule

Daily calendar with staff as columns and time slots as rows. Walk-in button on every free slot.

🚶

Walk-in Booking

Book walk-ins instantly from the dashboard. Detects stylist mentions in notes and auto-assigns.

💳

M-Pesa Payments

STK push at the time of booking. Customers pay from their phone without leaving WhatsApp.

🔔

Automated Reminders

WhatsApp reminders sent 60 minutes and 5 minutes before every appointment. Zero no-shows.

🧠

FAQ Auto-Replies

Add your most common questions and answers. Janasi responds instantly so you don't have to.

✂️

Staff Skills

Assign services to each team member. Smart matching ensures the right person gets every booking.

⭐

Customer Feedback

Collect star ratings and comments after each visit. See what's working and what needs fixing.

🚨

Smart Human Handoff

Anything that needs a real person — a complaint, a special request — lands straight on your dashboard with full context. You're always in control.

✂️
Luxe Hair Studio
via Janasi · Online
Hi, I want to book box braids for Saturday
10:23 AM
Hey! Great choice 💇‍♀️ We have Saturday open — morning or afternoon works better for you?
10:23 AM
2pm please
10:24 AM
Perfect! Box Braids with Grace at 2:00 PM on Saturday. Does that look right?
10:24 AM
Yes!
10:25 AM
All done! 🎉 Your Box Braids with Grace is booked for Saturday at 2pm. We'll send a reminder before you come in!
10:25 AM

Bookings happen in conversation

Customers don't fill out forms. They just WhatsApp like they always do — and Janasi handles the rest, 24 hours a day.

  • 🌙 Books while you sleep. Customers can book at midnight and get an instant confirmation.
  • 🗣️ Understands natural language. "Tomorrow at 2" or "Saturday morning" — it gets it.
  • 🇰🇪 Swahili-friendly. Habari, hujambo, and sawa are all handled gracefully.
  • ❌ Handles cancellations & reschedules. Via WhatsApp, no phone calls needed.

Questions? We've got
answers.

No. Customers book through WhatsApp, which they already have. Nothing to install, no sign-up required on their end.
Absolutely. Janasi is built for both. You can configure any services — fades, lineups, shaves, beard trims — and assign them to specific barbers. The walk-in panel is especially popular with barbershops that serve a lot of drop-ins.
When a customer books online or via WhatsApp, Janasi can send an M-Pesa STK push to their phone. They approve the payment on their handset and the booking is confirmed. You can also accept cash or card on arrival — M-Pesa is optional per booking.
After two failed attempts, Janasi escalates the conversation to you with a full transcript. You reply directly from your dashboard and the message is sent back to the customer via WhatsApp. Nothing falls through the cracks.
Yes. You connect your existing WhatsApp Business number via Twilio (takes about 15 minutes). Your number stays yours — Janasi just handles the replies.
Yes. All data is stored securely and never shared with third parties. You can export all your booking data at any time as a CSV file from your dashboard.

Ready to stop missing
clients?

Set up your digital front desk in 10 minutes. Free 14-day trial, no card required, cancel anytime.

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